About Us

IMPEX-DHAKA is a Bangladeshi company specializing in online retailers & online business on ecommerce platform. This company was founded on 1st September 2019 in Dhaka, Bangladesh. We provide business-to-consumer (B2C) and business-to-business (B2B) products or services via a web portal (impexdhaka.com), as well as electronic payment services, operates a diverse portfolio of companies around Bangladesh. It provides vast options for online shopping regarding all kinds of IT related products & support from big to small businesses. We are providing top-notch customer services & support for our goods & services to its consumers with most updated payment gateways. According to Impex-Dhaka's business model it make sure to provide best quality regarding digital products & selling products.

What we really do?

We have initiated our e-commerce business with a particular motto in our mind: give our customers what they exactly want as soon as possible. We are here to shower you with our several branded products that you can get in reasonable range. All of them would be available for almost everyone but our first step would be towards the students. Unlike other e-commerce companies, we make sure to provide the students with essential devices and gadgets that too at a big discount. Because we know the struggle of students when it comes to money as we had been there.

Our Mission

Our mission is to take the digital Bangladesh forward by helping people. We dream to reach our customers with authentic products, quick delivery, and reasonable price-range. With ImpexDhaka, we hope to remove the negativity of e-commerce industry and earn the trust of our customers. We are more than an e – commerce site providing additional benefits to the students.

History of Beginning

E-commerce business is booming in Bangladesh recently. With better access, inclusion, and a consistently developing web population, the prospect for e-Commerce is splendidly growing for the last couple of years.  We do have many e-commerce sites in Bangladesh in recent days but unfortunately, no one is not able to fully satisfy customer’s satisfaction regarding online shopping as there are various complaints from customers. To overcome those complaints and fully satisfy customer’s expectations with their online shopping ImpexDhaka has started its Journey.

Impex Dhaka

Our Commitment

Impex Dhaka brings an exclusive opportunity for all tech savvy to keep themselves updated with the latest equipment’s. Our devotion towards customers’ expectations knows no bounds because we take being trustworthy as a serious ethical commitment. We are also working towards providing university with all sort of services required that will be beneficial for the students.

  • General customers and university students are our primary concern and we will provide the appropriate standard of service.
  • We will put the uttermost effort to keep our students and all sort of clients updated within our competence.
  • A proper communication with the customers, allowing them to get further advantages on buying products based upon their expectations.

Our Vision

We mainly focus on being the best leading customer oriented company of Bangladesh. Utilizing the advancement of technology, we aim to provide the best service for our customers, as they can find the authentic products with a reasonable price range, and fastest delivery apart from any other e-commerce sites. Moreover, our site is more user-friendly for all and for the students its more beneficial as they will have the privileges’ to get additional benefits for any item they purchase. Particularly, building a trustworthy relationship with all our consumers is the ultimate purpose of IMPEX DHAKA.

Cooperate with Us!

Impex Dhaka is considered as one of the largest e-commerce sites in Bangladesh. Our company provides the greatest reliance for all to purchase products via online. Compared to other sites, we firmly believe to provide the best service to our customers in every way possible. We will make sure to keep up with our promises and put an end to all sorts of negative assumptions towards e-commerce industry.

What can we do for you ?

Impex Dhaka Team offers responsive support with a customer-centric approach. From small tweaks to major technical difficulties, our IT team is always ready to take care of the situation.

We take pride in providing the authentic products to our customers, as we focus on reaching our customer s with the best quality.

We promise delivery to our customers within 24 hours. On top of that, we also have the same day delivery option, but the order must have to be placed before the cut-off time (11:59 AM).

We strive to make sure that our customers receive a proper communication from our customer service team. To reach us for any kind of queries our dedicated service team is available for the direct calls/live chat from ( 10:00AM -9:00 PM ) for now, we are hoping to extend the time to 24 hours within few months. Besides, we respond to all e-mails within 24 hours.